Privacy Policy

Last Updated: June 2026

Privacy Policy

Last Updated: June 2026

At Bitcotoken, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform, website, mobile applications, and related services.

  1. Information We Collect

We may collect the following types of information:

• Personal identification information (name, date of birth, nationality)
• Contact information (email address, phone number)
• Account credentials and security information
• Identity verification (KYC) documents
• Transaction and trading activity
• Device, browser, and IP address information
• Cookies and usage analytics

  1. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Verify user identity and comply with regulatory requirements
• Process transactions and provide trading services
• Improve platform security and prevent fraud
• Deliver customer support
• Enhance platform functionality and user experience
• Send important service notifications and updates

  1. Information Sharing

Bitcotoken does not sell personal information to third parties.

Information may be shared only when necessary with:

• Regulatory authorities and law enforcement agencies when legally required
• Identity verification providers
• Payment processors and banking partners
• Security and fraud prevention services
• Trusted service providers supporting platform operations

  1. Data Security

We implement industry-standard security measures, including:

• Data encryption in transit and at rest
• Multi-factor authentication
• Secure server infrastructure
• Continuous monitoring and threat detection
• Access controls and security audits

While we strive to protect all information, no online system can guarantee absolute security.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Improve website performance
• Analyze platform usage
• Personalize user experience
• Enhance security and fraud detection

Users may manage cookie preferences through their browser settings.

  1. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce our agreements

Retention periods may vary depending on applicable laws and compliance requirements.

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of certain information
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

Requests may be submitted through our support channels.

  1. International Data Transfers

Your information may be processed and stored in different jurisdictions where our service providers operate. Appropriate safeguards are implemented to protect personal data during international transfers.

  1. Children's Privacy

Bitcotoken services are not intended for individuals under the age required by applicable laws. We do not knowingly collect personal information from minors.

  1. Policy Updates

We may update this Privacy Policy periodically to reflect changes in regulations, technologies, or business practices. Updated versions will be published on this page with a revised effective date.

  1. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact our Privacy Team through the official Bitcotoken support channels.

Bitcotoken is committed to maintaining the highest standards of privacy, transparency, and data protection.

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